We're Back!

We are so excited to be back in the office and can’t wait to see our wonderful patients! Providing a safe environment for our patients and our team has always been a top priority. In the wake of COVID-19, we have become even more stringent in our infection control standards. So, you may notice a few changes around the office. Please take a moment to familiarize yourself with these changes by reviewing our new procedure for appointments.

Scheduling:

• You will be sent a screening questionnaire via email to complete and submit within 24 hours of your scheduled appointment.

• We have limited appointments available due to reduced capacity guidelines. Please help us by honoring your appointment time.

Arrival:

• In order to maintain social distancing, we ask that adults and teens come inside the office unaccompanied. Minors can be accompanied by one adult guardian.

• The waiting room will be closed.

• Please arrive 10-15 minutes prior to your appointment.

• Bring a mask and hand sanitizer with you if you have them.

• When you arrive, please call us at 205-981-2994, and a member of our team will meet you at your vehicle to take and record your temperature (note: we can only admit patients with temperature of <99 degrees Fahrenheit.).

• Stop by the sanitizing station on your way in and sanitize your hands.

Dismissal:

• At the end of your appointment, you will walk unaccompanied through the checkout area.

• If payment is due, a team member will take your payment. If paying by card, then the team member return the card and receipt to you in your vehicle.

• Stop by the sanitizing station on your way out to sanitize your hands.

These measures are intended to help ensure safety for all of our patients. As always, we are thankful for each and every one of our patients and are available to answer questions by phone or email.

Thank you for your patience and understanding!

Dr. G and the team at Narrows Family Dentistry

Covid-19 Update

For the safety of our team and our patients, we will be closed until Monday, 4/6.

If you have an emergency, please call the office and our voicemail will provide you with information to get in contact with us.

You may also email us at narrowsfamilydentistry@gmail.com

Thank you for your understanding!

COVID-19 Update

To our patients and their families:

As one of your trusted healthcare providers , we are reaching out to inform our patients about the steps we are taking to alleviate potential COVID-19 concerns.

In times of uncertainty, misinformation often spreads quickly, especially in today’s digital age. In these moments, it is important to maintain perspective and turn to knowledgeable and credible sources. According to the latest reports from the Centers for Disease Control (CDC) and other national healthcare providers, the current health risks are minimal for most groups. We recommend all of our patients wash their hands frequently, avoid close contact with people who are sick, and stay home if you aren’t feeling well, specifically if you have a fever and/or cough. If you are ill and need to remain home, please call us and we will reschedule your appointment without a schedule change fee.

We follow strict cleaning policies for the protection of both our staff and our patients. Each staff member maintains rigorous personal hygiene standards as well as using universal precautions in all interactions with patients. We use hospital-grade disinfectants across the entire office, with extensive room cleaning after each patient to ensure a safe and clean environment. After each use, all dental instruments receive the highest level of medical sterilization available. These processes have always been of utmost importance in our office and will continue to be the standards we uphold. In addition to our standard cleaning protocols, for the coming weeks we are also taking the following measures:

1. Keeping all doors open so no one will need to touch the door handles;

2. Removing ipad kiosks for check in;

3. Removing magazines and treasure box toys and any other “high touch” items;

4. Allowing patients to wait in their car, and text when we are ready to take you back;

5. Providing hand washing stations and anti-bacterial gel for patients to keep their hands clean and disinfected; and

6. Allowing patients to pre-rinse with Peroxide, before any procedure is performed.

Please rest assured that we are following local and national updates daily, and will continue to maintain the highest level of safety and patient care that you have come to expect. If you have any questions regarding future appointments, please don’t hesitate to reach out to us. We will be posting additional updates on Facebook and Instagram to keep our patients and community informed.

Thank you for being a valued patient of Narrows Family Dentistry. We appreciate your continued trust and confidence. Together, we can overcome these challenging circumstances and continue your path to greater health. We look forward to taking care of you at your next scheduled appointment.

Sincerely,

Lora Gaxiola, DMD and

The Team of Narrows Family Dentistry